Working at Pinfold Lodge Nursing Home
6 Sheep Dyke Lane, Hunmanby, YO14 0PS
Operated by Complete Care Homes Limited
34 bedsNursing homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Hands-on respected management and strong safety practices, but unclear staff retention and activities needing improvement."
Safety & Risk
8/10
✓
2021 targeted IPC inspection: Assured on PPE use, up-to-date policy, outbreak management, testing, cleaning and social distancing; 2019 confirmed good safeguarding, risks, medicines and incidents.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: Staff told us they felt valued for their contribution to the service. Staff provided very positive feedback about the manager.
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: Staffing levels were continually reviewed to ensure people's needs could be met. People told us that staff took time out to chat with them.
Training & Dev
7/10
✓
Per 2019 comprehensive inspection: Staff received extensive training... additional in-depth training in various topics including foot ulceration care... specialist training from the local hospice.
Management
8/10
✓
Per 2019 comprehensive inspection: The registered manager had a hands-on approach and was well respected by all the staff team.
Programmes
6/10
✓
Per 2019 comprehensive inspection: Activities co-ordinator and team provided varied activities including visiting animals, music, singing, reminiscence, hand massages, mobile library, summer fayres, coffee mornings and external events; service identified activities as an area to improve.
Points to consider
Staff numbers meet needs with backup for sick days and time to chat, but no details on agency workers or long-term staff retention.
Per 2019 comprehensive inspection: Staffing levels were continually reviewed to ensure people's needs could be met. Contingency plans were in place to cover staff sickness at short notice. People told us that staff took time out to chat with them.
Varied activities like animal visits, music and outings with a coordinator, but the home identified this as an area needing improvement.
Per 2019 comprehensive inspection: The service had identified activities as an area they could improve. Additional one to one support was provided to people in their rooms and the activities team supported people to take part in a range of interactive activities.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews