Last updated: 9 February 2026
"Stable staff retention and a happy family-like culture, but activities lack specialist therapies or technology."
Trained staff administered medicines safely. Since the last inspection there had been improvements to the medicines administration procedures. People were kept safe from the risk of abuse by well trained and caring staff.
Staff told us they enjoyed working at the home and were proud to provide good care, a staff member told us, 'I feel that were all a family...'
There were enough staff at the home to not only keep people safe but to take time to stop and talk to people too. Continuity of care was achieved by a good retention of staff. Some staff had worked at the service for many years.
Staff were well trained and enjoyed opportunities to do extra training beyond subjects considered essential for care. All care staff were trained to at least NVQ level 2 standard. The provider supported care staff to progress via their training.
The home was well led by a registered manager with support from the provider. Staff told us they were happy working at the home and the registered manager led the staff well.
The home ensured there were always activities for people to do if they wished, events were organised by a dedicated activities coordinator. The registered manager used a 'wish book'... We saw people making biscuits... skittles... worldwide postcard exchange.
Varied activities like games, baking and wish trips run by a coordinator keep things interesting, but no specialist therapeutic approaches or tech to really enrich the role.
events were organised by a dedicated activities coordinator... making biscuits... skittles... 'wish book'... worldwide postcard exchange scheme
AI Generated
Last inspected: April 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp