Last updated: 10 February 2026
"Great training and positive culture where staff feel supported, but unclear staff retention and no activities coordinator."
Medicines were well managed... signed up to a national project called STOMP... All accidents and incidents were recorded... reviewed.
One staff member said, 'It is a positive culture and morale is good.' Staff felt supported... 'We have supervision every six weeks...'
Staffing levels were sufficient, rotas were well organised and staff confirmed there were sufficient staff... 'We do have enough staff, the company has it right and people always get their one to one hours.'
Additional training such as epilepsy and dysphagia was provided... epilepsy and dysphagia champion... 'The best training, I have had. We are really pushed to progress.'
People, relatives and staff were complimentary about the registered manager... 'They do listen to us, anything I have raised has been valued. I have always felt valued.'
Some people had voluntary jobs... attended local clubs... preparing for a holiday to Centre Parcs... watch Liverpool play football.
Staff numbers are enough for one-to-one support, but nothing said about staff staying long-term or using agency workers.
Staffing levels were sufficient, rotas were well organised and staff confirmed there were sufficient staff to meet people's needs. A staff member told us, 'We do have enough staff, the company has it right and people always get their one to one hours.'
Staff help with community outings, volunteering, college and cooking, but no activities coordinator or special programmes to make the job more varied.
Some people had voluntary jobs in the local community... Other people attended local clubs or leisure pursuits... I go to college for cooking. I work in a café... preparing for a holiday to Centre Parcs.
AI Generated
Last inspected: April 2019
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