Working at Pinetrees
36 Kensington Road, Birmingham, B29 7LW
Operated by Autism.West Midlands
4 bedsResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.2/10
Key Finding
"Strong leadership boosts staff morale and a positive culture supports wellbeing, but staffing lacks long-term stability and activities miss a dedicated coordinator."
Safety & Risk
8/10
✓
2020 targeted inspection: 'We were assured the service were following safe infection prevention and control procedures to keep people safe'; all IPC areas assured; per 2018: medicines safe, risks managed positively, incidents reviewed.
Staff Culture
8/10
✓
Per 2018 comprehensive inspection: Staff said '[The registered manager] does that really well…giving [people] a voice' and 'We respect [the registered manager] and he respects us'; per 2020: 'Wellbeing supervisions' held with staff, confidential helpline, gifts for hard work.
Staffing Levels
6/10
✓
Per 2018 comprehensive inspection: 'People were protected by sufficient numbers of care staff who had been recruited safely. We saw the ratio of care staff to people meant people's needs could be met in a prompt and responsive way'.
Training & Dev
7/10
✓
Per 2018 comprehensive inspection: 'Care staff told us they felt the training available to them was good. One staff member said, "The training is fantastic". Another said, "We do regular training"' and competency checks completed.
Management
8/10
✓
Per 2018 comprehensive inspection: Staff said '[The registered manager] has improved morale 110%. We're really lucky to have [them]. It's not like coming to work' and 'We have a top of the range manager... we all work together'.
Programmes
6/10
✓
Per 2018 comprehensive inspection: 'A range of work, volunteer and leisure opportunities were arranged... community activities and leisure opportunities' including gym, trips, fete, volunteer work, tea party.
Points to consider
Enough staff to meet needs promptly, but no details on low agency use or stable long-term team.
Per 2018 comprehensive inspection: 'People were protected by sufficient numbers of care staff who had been recruited safely. We saw the ratio of care staff to people meant people's needs could be met in a prompt and responsive way'.
Varied outings, work and community activities make the job interesting, but no dedicated activities coordinator or specialist named programmes.
Per 2018 comprehensive inspection: 'A range of work, volunteer and leisure opportunities were arranged in partnership with people taking into account their strengths and personal interests'.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews