Working at Pinetree Lodge
136 Dryden Road, Gateshead, NE9 5BY
Operated by Everyturn
34 bedsNursing homes
Workplace Score
6.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.1/10
Key Finding
"Supportive management and creative training create a passionate culture, but safety risks were not always identified and one new staff member started without a full background check."
Safety & Risk
4/10
!
Risks associated with people's medical conditions had not always been identified... Guidance for the use of 'as required' medicines were not always in place. (per 2019 comprehensive inspection)
Staff Culture
6/10
✓
The service had an open culture. Staff were passionate about providing person centred care... Staff go that extra mile. (per 2019 comprehensive inspection)
Staffing Levels
5/10
!
Sufficient well-trained and experienced staff were available to ensure people's needs were met. (per 2019 comprehensive inspection)
Training & Dev
8/10
✓
The service was creative in the delivery of training... worked with external healthcare professionals in creating bespoke training. (per 2019 comprehensive inspection)
Management
7/10
✓
Staff said the management team were supportive and encouraged their development. (per 2019 comprehensive inspection)
Programmes
7/10
✓
Staff had received 'OOMPH' training... part of an intergenerational football reminiscence project. (per 2019 comprehensive inspection)
Points to consider
Some health risks like warfarin side effects were not identified in assessments, and medication records missed guidance or body maps for patches.
Risks associated with people's medical conditions had not always been identified and mitigated. For example, one person was administered warfarin... Certain medicines required a body map... We found this was not always in place.
One new staff member started work supervised without a full background check.
a staff member had been allowed to work supervised without an Adults First Disclosure and Barring Service check.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2019
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews