Working at Pines
203 Park Hall Road, Mansfield Woodhouse, NG19 8QX
Operated by Cygnet Learning Disabilities Midlands Limited
7 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.5/10
Key Finding
"Staff receive good training and enjoy open communication in a supportive culture, but staff retention and activities coordination need more attention."
Safety & Risk
7/10
✓
Per 2020 IPC inspection: We were assured the service were following safe infection prevention and control procedures to keep people safe.
Staff Culture
7/10
✓
Per 2018 comprehensive inspection: Staff confirmed they had regular team meetings and they were encouraged to express their views. They told us communication was very good.
Staffing Levels
6/10
✓
Per 2018 comprehensive inspection: Staffing levels were set to provide the level of support each person required.
Training & Dev
7/10
✓
Per 2018 comprehensive inspection: Staff received training and support to enable them to provide safe and effective care and support. Staff told us they were provided with all the training they needed.
Management
6/10
✓
Per 2018 comprehensive inspection: The registered manager and deputy manager provided good leadership and support to staff.
Programmes
6/10
✓
Per 2018 comprehensive inspection: People led full and active lives. They engaged in a wide range of activities based on their personal choices.
Points to consider
Staff numbers match what residents need but nothing said about staff sticking around long-term or using few agency workers.
Staffing levels were set to provide the level of support each person required. (Per 2018 comprehensive inspection)
Daily outings, crafts and games keep things varied but no dedicated activities lead or special therapy programmes mentioned.
They planned their activities for the week with the staff, and pictures were used to display them on a board. (Per 2018 comprehensive inspection)
Managers offer solid leadership and support but not hands-on like working shifts with you or pushing fresh ideas.
The registered manager and deputy manager provided good leadership and support to staff. (Per 2018 comprehensive inspection)
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews