Working at Pinehurst Care Centre

Staff numbers are usually enough to get the job done safely, but no details on low staff turnover or very low agency use to make workloads easy.

Staff told us there were usually enough staff at all times to enable them to do their job safely and efficiently.

Activities offer variety like crafts, music, and school visits with a coordinator, but no specialist named programmes or advanced innovations.

Activities inside the service included, crafts, jigsaws, music, singing and games... We have contacts with the local schools and children visit regularly.

Recruitment checks missed some details like work history gaps in a couple of files, though fixed right after inspection.

Staff files included most, but not all, of the required recruitment information. For example, in two recruitment files the employment histories had gaps... The registered manager obtained the missing information promptly after the inspection.