Working at Pineapple Lodge
117-119 Mollands Lane, South Ockendon, RM15 6DJ
Operated by Pineapple Care Services Limited
6 bedsResidential homes
Workplace Score
7.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.5/10
Key Finding
"Stable staff retention, approachable management and supportive culture, but basic training and limited activities hold it back."
Safety & Risk
8/10
✓
Staff were trained in recognising the signs of abuse... Risks to people's health and wellbeing were appropriately assessed, managed and reviewed... safe systems in place for... medicines.
Staff Culture
8/10
✓
Staff felt supported and valued and enjoyed working at the service... morale was high and they worked effectively together as a team.
Staffing Levels
8/10
✓
Staff had worked at the service for a number of years... no new staff had been recruited since our last inspection in October 2015... staff told us that they felt there were always enough members of staff on each shift.
Training & Dev
6/10
✓
Staff had received appropriate training and support to meet the individual needs of people. Staff spoke highly of the registered provider's training programme. They received regular supervision and a yearly appraisal.
Management
8/10
✓
Staff told us they felt the service was well-led... all levels of management were approachable and they felt confident to speak openly with management.
Programmes
6/10
✓
People were encouraged and supported by staff to pursue their interests and hobbies... one person had been supported to enrol in a pottery class... passion for painting and had a dedicated room.
Points to consider
Only standard training programme with supervisions and appraisals, no specialist courses or funded qualifications.
Staff had received appropriate training and support to meet the individual needs of people. They received regular supervision and a yearly appraisal of their performance.
No dedicated activities coordinator or specialist programmes, just staff helping with hobbies like painting, pottery and outings.
People were provided with the opportunity to try new things or do things they enjoyed... staff actively encouraged and supported people to follow their interests and hobbies.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews