Last updated: 10 February 2026
"Open leadership, motivated staff who feel valued and well-trained, but basic activities without a dedicated coordinator."
People were protected from abuse by staff who were aware of the different types of abuse. Staff felt confident any concerns reported would be listened and responded to. The registered manager encouraged staff to report incidents and to learn from errors.
Staff were motivated and enthusiastic about their work. They worked well together as a team to support people and felt valued for their contribution. Staff demonstrated a real sense of pride in the service.
There were enough staff to meet people's needs. People were supported by a small team of experienced staff they knew, who understood their needs. Any sickness or leave was covered from within the team.
Staff received regular training to make sure their knowledge was up to date. One staff member praised training on supporting people with autism. Another said, 'We go on every course imaginable.'
The registered manager had an open and accessible management style and led by example. Staff expressed confidence in the registered manager and their deputy, who they said were open and easy to talk with.
People took part in activities and pursued their hobbies and interests. People enjoyed a variety of social activities which included in house activities, trips out, social events, and attendance at day services.
Only basic activities like arts, crafts, outings, gardening and themed meals, no dedicated coordinator or specialist programmes to enrich the role.
People enjoyed a variety of social activities which included in house activities, trips out, social events, and attendance at day services.
AI Generated
Last inspected: August 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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