Working at Picktree Court Care Home
Picktree Lane, Chester le Street, DH3 3SP
Operated by Premier Care Homes Limited
88 bedsNursing homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Stable long-standing staff who feel valued and work well together with approachable management, although basic training, activities, and some agency use hold it back."
Safety & Risk
7/10
✓
Medicines were managed safely... Staff reported accidents and incidents effectively. Incidents were investigated and analysed for any trends.
Staff Culture
8/10
✓
long-standing staff who told us they worked well as a team... Staff spoke highly of the home... 'The best thing here is looking after the residents and working well with other staff.'
Staffing Levels
7/10
✓
There were enough staff to support people safely... There was a consistent staff team, many of whom had worked in the home for several years.
Training & Dev
6/10
✓
Staff had regular training and opportunities for frequent supervision... Staff completed a range of e-learning training courses. They also had face to face training in practical and clinical skills.
Management
7/10
✓
The home was led by a registered manager and wider management team who were committed to improving people's quality of life; staff told us guidance from management was good and that management were approachable.
Programmes
6/10
✓
People were supported to take part in activities... 'There are activities like quizzes and coffee mornings... They have crafts.'
Points to consider
Only standard training like e-learning and basic skills sessions, no specialist courses or funded qualifications for career growth.
Staff completed a range of e-learning training courses. They also had face to face training in practical and clinical skills relevant to their roles.
Activities are regular with a coordinator but basic like quizzes and crafts, nothing specialist to make the role more varied.
There are activities like quizzes and coffee mornings have started up. They have crafts.
Some agency staff are used even though the team is mostly consistent.
Management made appropriate checks... on agency staff working in the service.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews