Working at Petersfield Care Home
60 St. Peters Road, Birmingham, B20 3RP
Operated by Inspiring Care Ltd
5 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Approachable managers and a supportive family-like culture, although staffing vacancies requiring extra shifts and basic activities hold it back."
Safety & Risk
7/10
✓
Staff knew people well and knew how to protect people from abuse. The registered manager demonstrated an open and transparent approach to learning lessons. Accidents and incidents were reviewed to reduce risks to people.
Staff Culture
8/10
✓
Staff felt respected, supported and valued. A staff member told us, 'It's a lovely place to work, it's a small home, and more like a family home. We know people well and they get good care.'
Staffing Levels
6/10
✓
There was a small staff team. Staffing levels were maintained at the assessed level to support people safely. The registered manager told us they were recruiting to vacant posts. Staff worked extra shifts to maintain continuity for people, until new staff were appointed.
Training & Dev
7/10
✓
People received support from staff who had received relevant training, including around learning disability, epilepsy and health care needs. Staff had regular supervision and appraisal. Staff had completed an induction in line with the Care Certificate.
Management
8/10
✓
The registered manager promoted a positive culture and led by example. Staff told us, 'The registered manager and deputy are very approachable and they work alongside us, we all work very closely as a team.'
Programmes
5/10
!
People enjoyed activities of their choosing including baking, writing, and drawing. People were supported to engage in the community, go shopping for meals out and to other places of interest.
Points to consider
Staffing levels are safe but there are vacancies so current staff do extra shifts to keep things running smoothly.
The registered manager told us they were recruiting to vacant posts. Staff worked extra shifts to maintain continuity for people, until new staff were appointed.
Activities are basic person-chosen ones like baking and drawing with some community outings, nothing more structured or special.
People enjoyed activities of their choosing including baking, writing, and drawing... supported to engage in the community, go shopping for meals out and to other places of interest.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews