Last updated: 10 February 2026
"Supportive management creates a positive culture with stable staff and good training, but inconsistent recruitment checks and basic activities need improvement."
Accident and incident analysis required improvement to ensure that robust reflection took place, and any actions could be clearly identified. Records we viewed did not always demonstrate this.”
Staff we spoke with said they enjoyed working at the service and a lot of staff had worked there for many years. A staff member said, “I really like working here as the manager is very supportive.”
Staff were mostly recruited in a safe way, however the recording of Disclosure and Barring Service (DBS) checks regarding barred list status were not consistently robust.”
Staff members confirmed they had opportunities for training and development. A staff member said, “I can’t fault the support I get from [registered manager]. I’ve completed plenty of training for my role and the company even paid for extra training for me.”
The registered manager had good oversight of the service. Staff we spoke with said they enjoyed working at the service... A staff member said, “I really like working here as the manager is very supportive.”
Staff supported people to take part in a range of activities to support their emotional, physical and social needs.”
Recruitment checks for criminal records and barred lists not always fully recorded.
the recording of Disclosure and Barring Service (DBS) checks regarding barred list status were not consistently robust.”
Accident records don't always clearly show what was learned or actions taken.
Accident and incident analysis required improvement to ensure that robust reflection took place, and any actions could be clearly identified. Records we viewed did not always demonstrate this.”
Only basic activities mentioned with no coordinator or special programmes.
Staff supported people to take part in a range of activities to support their emotional, physical and social needs.”
AI Generated
Last inspected: November 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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