Working at Perton Manor
Wrottesley Park Road, Wolverhampton, WV8 2HE
Operated by Heart of England Properties Limited
50 bedsNursing homes
Workplace Score
8.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 8.2/10
Key Finding
"Effective leadership, life-changing training and a vibrant culture, but a recent medicines error and unclear staff retention are concerns."
Safety & Risk
7/10
✓
Systems used to manage medicines were safe... The home manager had notified us of a medicines error in the weeks prior to the inspection despite robust governance processes.
Staff Culture
9/10
✓
Without exception staff gave positive feedback about the positive culture of the home... One staff member said, 'The home is vibrant, loving, caring and supportive.'
Staffing Levels
7/10
✓
Relatives and staff told us they felt there were enough staff to support people safely and meet people's needs. We saw people received the level of support they required.
Training & Dev
9/10
✓
The provider had funded a masters in dementia studies for one staff member... Staff described the training and opportunities for development as 'life changing'.
Management
9/10
✓
There was an extremely effective style of leadership at the home... Relatives, staff and external professionals described the leadership and management of the home as extremely good.
Programmes
8/10
✓
'Living Well' practitioners were employed to offer more stimulation to people, through an activity programme... research-based approach to therapeutic prescribing.
Points to consider
Staff numbers are enough for good support and chats with residents, but no word on how many leave or if agency covers shifts.
Relatives and staff told us they felt there were enough staff to support people safely and meet people's needs.
A medication mistake happened recently because staff did not follow the rules even with good systems in place.
The home manager had notified us of a medicines error in the weeks prior to the inspection. The error had occurred after medicines systems were not followed, despite there being robust governance processes in place.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Outstanding
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews