Last updated: 9 February 2026
"Staff feel supported by the manager with good training and a positive culture, but staff vacancies lead to agency use and activities remain basic."
People continued to be protected from abuse by staff that understood and followed safeguarding procedures. There were detailed risk assessments and care plans in place.
Staff spoke warmly of their relationships with the people they supported and it was clear that staff took a great amount of pride in what they did.
There were a number of staff vacancies and this had meant at times using agency staff to help cover some shifts.
Staff told us they felt the training was comprehensive and was tailored round the needs of the people they supported.
Staff felt supported by the registered manager. One staff member said, 'She [registered manager] is great. Full of understanding and support. She always has time for us.'
People were supported to engage in activities both inside and outside the home... trips to the seaside and local parks. For some people there had been arts and crafts based activities.
Staff vacancies mean some shifts get covered by agency workers, even after reducing beds temporarily to manage it.
there were a number of staff vacancies and this had meant at times using agency staff to help cover some shifts. As a result they had voluntarily put a temporary stop on one bed to reduce the capacity to three people until more staff were recruited.
Only basic activities like trips to parks and arts and crafts, so the role is mostly routine care.
trips to the seaside and local parks. For some people there had been arts and crafts based activities.
AI Generated
Last inspected: August 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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