Working at Perrywood House
78 Rockingham Road, Kettering, NN16 9AA
Operated by Consensus Support Services Limited
7 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.4/10
Key Finding
"Supportive new management fosters an open staff culture with good training and supervision, although no registered manager yet and basic activities hold it back."
Safety & Risk
7/10
✓
Staff understood safeguarding responsibilities; people's risks assessed regularly, medicines audits rectified issues promptly.
Staff Culture
7/10
✓
Staff told us they felt supported by the management team and were happy working at the service; 'The team is working together now, it's getting better'.
Staffing Levels
6/10
✓
There were enough staff deployed to provide people with the support they needed; staff had identified there had not been enough staff, so more staff had been employed.
Training & Dev
7/10
✓
Staff received additional training to meet specific needs, for example care of people with Prader-Willi Syndrome; staff received regular supervision.
Management
6/10
✓
New management team promoted a staff culture which was open and honest; staff said 'I am so proud to work here, the team is working together now'.
Programmes
5/10
!
People were helped to pursue their hobbies and pastimes, for example staff supported visits to an interactive zoo; people supported to gain jobs and volunteer roles.
Points to consider
No permanent manager registered yet, though new team supports staff well.
The service did not have a manager registered with the Care Quality Commission. There was a manager who was in the process of applying to be the registered manager.
Fairly new team of staff still building strong relationships with residents.
People received care from a relatively new staff team who consistently provided their care and were beginning to know people well.
No dedicated activities coordinator or specialist programmes, so role relies on basic outings and hobby support.
People were helped to pursue their hobbies and pastimes. For example, one person liked animals, staff supported them to visit places such as an interactive zoo.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews