Working at Perry Tree Centre
Dovedale Road, Birmingham, B23 5BX
Operated by Birmingham City Council
32 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Staff feel valued and supported with strong infection control and innovative activities, but medicines management errors and COVID staffing shortages hold it back."
Safety & Risk
8/10
✓
2022 IPC: Assured provider preventing infections, using PPE effectively, social distancing, cleaning, testing, outbreak management.
Staff Culture
8/10
✓
Per 2019: Staff felt valued... 'I feel supported, I can talk to [managers]'... motivated... team meetings monthly, suggestions valued.
Staffing Levels
6/10
✓
Per 2019: Recruitment stable, long standing care workers... enough staff to support people promptly; 2022: measures to mitigate COVID-19 related staff pressures.
Training & Dev
6/10
✓
Per 2019: Staff had received adequate training... training plans in place... enjoyed their training... supervision and appraisals each month.
Management
6/10
✓
Per 2019: Everyone was very positive about the registered manager... clear vision and strong values... passionately committed... staff said they felt valued and supported.
Programmes
7/10
✓
Per 2019: music therapy positive outcome... '[person] had not spoken... told me I love you'... forefront of innovative research... community events.
Points to consider
Medicine stock checks and audits missed errors like extra painkillers and one late dose.
Per 2019: audits had not identified one person’s medication had been missed... administered late for a second person... overstock of pain relief medication.
Staff numbers are usually enough but COVID caused shortages needing mitigation fixes.
2022: The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures.
Training keeps staff up to date with basics and monthly check-ins but no specialist courses or qualifications funded.
Per 2019: Staff had received adequate training to meet people’s individual care needs... supervision each month.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews