Working at Perry Manor

People were protected from the risks of abuse because staff were trained... The registered manager and provider checked on any incidents to see if any trends were developing... learning had been taken from one incident.

Staff we spoke with were proud of their achievements and how they worked together as one team. One staff member told us 'This is the best job I've ever had'... 'The manager is great, she's approachable'.

Staff had time to meet people's needs and to spend time with them individually, without rushing. Almost everyone we spoke with told us there were enough staff on duty to meet people's needs safely.

Staff told us they had meetings on an individual [supervision] basis to discuss their performance and training requirements. One staff member said they had been supported to undertake a recognised qualification in dementia.

The registered manager was an excellent role model and together with their staff team they had a passion to learn about and aim for best practice with people very much at the heart of their care.

The management and staff team had a passion to undertake outreach work... A dementia café... community links with schools... working with the local university supporting physiotherapy students... involved in trialling wound dressings.