Working at Perran Bay Care Home

Safeguarding procedures were in place and staff had a good understanding of how to identify and act on any allegations of abuse. Medicine audits were identifying where errors had occurred.

There were sufficient numbers of suitably qualified staff on duty to keep people safe and meet their needs. 'If there are gaps we usually manage to fill them with our own staff.'

There was a wide range of training available to all staff which met the diverse needs of people being supported. Some care staff had either attained or were working towards a Diploma in Health and Social Care.

The registered manager and deputy manager worked in the service every day supporting staff; this meant they were aware of the culture of the service at all times.

There were two activity coordinators who worked closely and shared information. They provided group activities as well as supporting people in one to one support, community trips, school visits, pen pal sessions and belly dancing.