Working at Peregrine House
48-52 Upgang Lane, Whitby, YO21 3HZ
Operated by Aikmo Medical Limited
40 bedsResidential homes
Workplace Score
6.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.1/10
Key Finding
"A positive culture where staff feel supported and strong safety measures, but governance tracking and staffing planning need improvement."
Safety & Risk
8/10
✓
We were assured that the provider was using PPE effectively and safely, preventing visitors from catching and spreading infections, and that the infection prevention and control policy was up to date (2021 inspection).
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: The service had a positive culture that was person-centred, open and inclusive. One staff member said, 'Support is available whenever I need it.'
Staffing Levels
5/10
!
Per 2019 comprehensive inspection: There was enough staff on duty to provide the support people needed. Staffing levels were reviewed on a regular basis. The registered manager in the process of completing a dependency tool to clearly evidence safe staffing levels.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff received extensive training and had support from management to ensure they had the required skills and followed best practice guidance. All staff had undertaken training in infection prevention and control (2021 inspection).
Management
5/10
!
Per 2019 comprehensive inspection: Governance systems had been developed and improved since the last inspection. These needed further development to ensure they clearly detailed areas of the service that were being checked and actions taken to improve the service.
Programmes
6/10
✓
Per 2019 comprehensive inspection: There was a wide variety of activities on offer to suit people's preferences and abilities. People were regularly supported to access the local community.
Points to consider
Managers have made progress on quality checks but still need to improve how they track what is checked and what actions are taken to fix issues.
Governance systems had been developed and improved since the last inspection. These needed further development to ensure they clearly detailed areas of the service that were being checked and actions taken to improve the service. Per 2019 comprehensive inspection.
Staffing covers the shifts needed but they are still working on better tools to plan levels based on residents' dependency.
There was enough staff on duty to provide the support people needed. Staffing levels were reviewed on a regular basis. The registered manager in the process of completing a dependency tool to clearly evidence safe staffing levels. Per 2019 comprehensive inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews