Working at Percy House
50-52 Beaconsfield Street, Blyth, NE24 2DS
Operated by Percy House Limited
18 bedsNursing homes
Workplace Score
7.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.6/10
Key Finding
"Staff praised the positive culture, supportive managers and relevant training, but adequate staffing and incomplete recruitment checks need improvement."
Safety & Risk
8/10
✓
Systems were in place to minimise the risk of abuse. People said they felt 'very safe'... Staff had completed safeguarding training and knew the steps to follow for reporting any concerns.
Staff Culture
9/10
✓
People and staff praised the culture of the management and staff team. They were all committed to providing high quality, person-centred support for people to be able to live positive lifestyles.
Staffing Levels
6/10
✓
There were sufficient staff to support people.
Training & Dev
8/10
✓
Staff had training and support that was relevant to their role. They commented, 'We have lots of training' and 'We have appropriate training in mental health'.
Management
8/10
✓
Staff described managers as 'supportive'. Senior managers carried out individual supervisions and appraisals with each staff member.
Programmes
6/10
✓
The provider arranged other meaningful activities for people. They had started their own football club... weekly sessions at a local snooker club and held computer classes.
Points to consider
Staffing is adequate but nothing special, and recruitment checks could be better by recording interviews and verbal references.
Overall, safe recruitment processes were in place to make sure new staff were suitable to work in the care home. These could be strengthened by recording interviews and any verbal references.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2020
Outstanding
Safe
✓
Good
Effective
✓
Good
Caring
★
Outstanding
Responsive
★
Outstanding
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews