Last updated: 9 February 2026
"Staff feel supported with good training and strong safety, but vacancies cause extra hours and pressure alongside basic activities."
Risks were identified and risk management plans were in place... Staff understood their responsibility to report any concerns... Medicines were appropriately managed.
One staff member told us, 'I love coming in to work. It is the guys, they all have their own personalities.'
staff vacancies meant some staff were regularly working extra hours to maintain safe staffing levels.
Staff told us the training they received gave them the skills and confidence to effectively meet people's needs.
Staff were happy with their day to day support and told us registered manager was both available and approachable.
people were now starting to go out again and enjoy safely planned trips outside the home... one person delivered the local newsletter.
Staff vacancies mean some shifts have only two staff instead of three, and workers do extra hours which adds pressure.
due to staff vacancies there were some shifts when there were only two members of staff. Whilst staff told us people were safe... it put extra pressures on the staff team.
Only basic activities like outings, walks, and community tasks like delivering newsletters, no dedicated coordinator or structured programme.
People were encouraged to engage in a meaningful way in the community. For example, one person delivered the local newsletter... staff hand a person an instrument... offer something else like a walk.
AI Generated
Last inspected: October 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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