Last updated: 9 February 2026
"Accessible management, enthusiastic staff feeling valued and supported, and strong safety, but gaps in staff retention info and standard activities programmes."
Staff understood how to safeguard people from abuse... Risks to people's safety were managed well... Medicines were managed safely... Lessons learnt from accidents and incidents were shared with staff.
Staff spoke enthusiastically about their roles... felt respected and supported by the management team... 'My colleagues are lovely and we have a strong team and we support each other.'
There were enough suitably skilled and experienced staff to support people and meet their needs. ... call bells were answered promptly.
Per 2018 comprehensive inspection: Staff received regular training in areas relevant to their role, regular supervision, and provider support to obtain further qualifications.
The registered manager had an 'open door' policy and was available and accessible to people, visitors and staff. They took a genuine interest in what they had to say.
Per 2018 comprehensive inspection: Activities co-ordinator devised a weekly schedule of group activities, one-to-one sessions, alternative therapies, outings using mini-bus.
Staff numbers meet needs and call bells get answered quickly, but no info on agency staff use or how well staff stay long-term.
There were enough suitably skilled and experienced staff to support people. ... One person told us, 'You never have to wait long for the bell to be answered.'
There is an activities coordinator with a varied programme including outings and therapies, but nothing special like named innovative approaches.
We spoke with ... the activities coordinator... The provider employed an activities co-ordinator who devised a weekly schedule of group activities... alternative therapies such as, aromatherapy and massage... mini-bus.
AI Generated
Last inspected: August 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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