Working at Penwortham Grange and Lodge
Martinfield Road, Preston, PR1 9HL
Operated by Orchard Care Homes.Com (6) Limited
86 bedsNursing homesResidential homes
Workplace Score
4.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.3/10
Key Finding
"Staff feel supported in a positive culture with strong activities programmes, but no registered manager and unsafe medicines handling hold it back."
Safety & Risk
3/10
✕
We identified 1 breach of the legal regulation in relation to the safe management of medicines. Improvements were required to the medicine's policy, guidance for staff and recording.
Staff Culture
6/10
✓
Staff were positive about the new management and felt supported. Staff told us the new management arrangements had helped to develop a positive culture within the home.
Staffing Levels
4/10
!
We received mixed responses from people about staffing levels... people and relatives felt that the service would benefit from more staff... A staff member told us, 'I think we could do with more staff, it can be difficult in the morning'
Training & Dev
5/10
!
Staff induction and training was in place and up to date. We saw records of staff’s medicine competency assessments.
Management
2/10
✕
The service had been without a registered manager for approximately 7 months and the new manager had applied to become registered.
Programmes
6/10
✓
The provider employed 3 activities coordinators to support people with social stimulation. The provider employed an activities coordinator who supported people to be active both in and outside of the home.
Points to consider
No permanent manager in place, as they've been without one for about 7 months.
The service had been without a registered manager for approximately 7 months and the new manager had applied to become registered.
Medication not always handled safely, with errors like delayed antibiotics and meds missed for weeks.
One person did not receive their antibiotic medicine in a timely way... A person had not received their prescribed medicine for several weeks due to an error which could potentially have caused harm.
Staffing stretched especially in mornings, with some agency workers and recent staff turnover.
it can be stressful to get everyone up, washed and dressed... Some left recently due to the hours and pay. There has been quite a big turnover of staff... The manager covered some shifts with agency staff.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2024
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews