Working at Penny Pot Care Home
8-16 Alton Road, Clacton On Sea, CO15 1LB
Operated by Integrity Care Services Limited
38 bedsResidential homes
Workplace Score
5.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.8/10
Key Finding
"Enough staff to meet needs and staff feeling valued, but unsafe medicines practices and a new unregistered manager are concerns."
Safety & Risk
4/10
!
We noted that two medicines had been pre dispensed into plastic pots... and left on top of the medicines trolley whilst the staff administered medicines to other people. This practice was not safe.
Staff Culture
6/10
✓
Staff told us they enjoyed working in the service they said the provider and manager had a visible presence within the home and... they were treated fairly, listened to and that they could approach them at any time if they had a problem.
Staffing Levels
7/10
✓
Relatives and staff told us there was enough staff to meet people's needs and to keep people safe. Our observations on the day of inspection showed us there were enough staff to meet people's needs.
Training & Dev
6/10
✓
Staff told us they received the training and support they needed to do their job well. We looked at the staff training and monitoring records which confirmed this.
Management
5/10
!
A new manager in post was in the process of being registered by the commission. In the interim, the provider on a day-to-day basis supported them.
Programmes
6/10
✓
The service employed a skilled activity coordinator... We observed activities taking place... weekly exercise class, which people were enjoying... trip to the garden centre to purchase some plants for the garden.
Points to consider
New manager not yet registered, so provider handles day-to-day running and missed some audit checks.
A new manager in post was in the process of being registered by the commission. In the interim, the provider on a day-to-day basis supported them.
Staff made medication errors by leaving pre-poured pots unattended on the trolley.
two medicines had been pre dispensed into plastic pots with the persons initial on a piece of paper in each pot and left on top of the medicines trolley whilst the staff administered medicines to other people. This practice was not safe
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2018
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews