Working at Penns Mount Residential Care Home
10 Vicarage Hill, Newton Abbot, TQ12 3BA
Operated by Penns Mount Limited
22 bedsResidential homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.1/10
Key Finding
"Strong safety measures and positive team culture, although basic activities and busy staffing times are drawbacks."
Safety & Risk
9/10
✓
Per 2021 inspection: Assured on all IPC measures including PPE use, testing, visitor pod, cleaning schedules; 'Safe procedures have been followed by staff to minimise the risk of transmitting Covid-19'.
Staff Culture
8/10
✓
Per 2017 comprehensive inspection: Staff told us they enjoyed their jobs and said they were well supported... 'I think we all work well together. We communicate.'
Staffing Levels
6/10
✓
Per 2017 comprehensive inspection: People were supported by sufficient numbers of staff... staff told us there were busy times of the day, but generally call bells were answered promptly.
Training & Dev
7/10
✓
Per 2017 comprehensive inspection: Staff were well trained... received regular training and supervision... supported to gain the Care Certificate; '(Registered manager) is very hot on training'.
Management
7/10
✓
Per 2017 comprehensive inspection: Staff reported that they always felt able to approach the registered manager or owner if they had queries or needed support in their work; registered manager had an 'open door' management style.
Programmes
5/10
!
Per 2021 inspection: 'good range of activities to suit individual interests'; per 2017: 'programme of activities... monthly calendar... group activities and outings'.
Points to consider
Only a basic activities programme with group events and outings, no dedicated coordinator or specialist approaches to make the role more varied.
Per 2017 comprehensive inspection: 'programme of activities to suit all individual interests and preferences... monthly calendar... group activities and outings planned'
Staffing levels are adequate and adjusted for needs but there are busy times when staff get stretched.
Per 2017 comprehensive inspection: 'staff told us there were busy times of the day, but generally call bells were answered promptly and people did not have to wait long'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2017
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews