Last updated: 10 February 2026
"Staff love the positive culture and amazing management, but limited activities without a dedicated coordinator hold it back."
The provider had a well-established proactive and positive culture of safety, based on openness and honesty. Incidents were reviewed by management and if needed immediate actions taken to ensure people were safe. Medicines had been managed safely.
Without exception staff we spoke with told us they enjoyed working at the service and were passionate about providing good person-centred care. One member of staff said, “I am really happy here... The respect everybody has for each other is lovely.”
We observed there were enough staff available to respond to people in a timely way. People and staff also confirmed there were enough staff to support people safely. The service had not needed to use any agency staff to fill gaps on rotas.
Staff were provided with a range of training which included training on supporting people with learning disabilities. Staff had regular supervision and had been assessed for competence in areas such as medicines and infection prevention and control. Staff spoke positively about training they received.
Feedback about the management from staff was consistently very positive. In particular the staff felt the service manager was very inclusive, understanding and was a very good organiser. Comments from staff included, “The manager is amazing, they are good at their job, very organised.”
People were able to do what they wanted and enjoyed doing various activities. People were also supported to access their local community and services.
No activities coordinator or specialist programmes, so the job is mostly routine personal care with some basic outings and community trips.
People were able to do what they wanted and enjoyed doing various activities. People were also supported to access their local community and services.
AI Generated
Last inspected: August 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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