Working at Pennings View

The provider had a well-established proactive and positive culture of safety, based on openness and honesty. Incidents were reviewed by management and if needed immediate actions taken to ensure people were safe. Medicines had been managed safely.

Without exception staff we spoke with told us they enjoyed working at the service and were passionate about providing good person-centred care. One member of staff said, “I am really happy here... The respect everybody has for each other is lovely.”

Feedback about the management from staff was consistently very positive. In particular the staff felt the service manager was very inclusive, understanding and was a very good organiser. Comments from staff included, “The manager is amazing, they are good at their job, very organised.”