Working at Pennine Lodge Care Home
Pennine Way, Carlisle, CA1 3QD
Operated by Crown Care VI Limited
70 bedsNursing homes
Workplace Score
5.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.1/10
Key Finding
"Staff receive loads of good training in a warm friendly culture with effective safety, but no registered manager yet and lack of activities hold it back."
Safety & Risk
6/10
✓
Infection prevention and control measures all assured effective; MCA principles followed, DoLS applied appropriately, nutritional risks now monitored with actions taken.
Staff Culture
6/10
✓
People and relatives praised friendly atmosphere, described manager and staff as 'friendly', 'helpful' and 'kind'; warm welcoming culture, staff confidence in management and culture improved.
Staffing Levels
/10
✕
Training & Dev
6/10
✓
Provider made sure staff had essential training relevant to role including pressure care and moving and assisting; renewed training on nutrition, supervisions, staff say 'loads of good training recently'.
Management
4/10
!
No registered manager in post but new manager in post 3 months applying to register; management team open, approachable, staff feel supported and culture improved.
Programmes
2/10
✕
No activities, engagement programmes, creative approaches or coordinator mentioned; report covers only routine care like nutrition support and personal care.
Points to consider
No permanent manager yet, as the new one is still waiting to be registered which might affect stable oversight.
At the time of our inspection there was not a registered manager in post. A new manager had been in post for 3 months and had submitted an application to register.
No activities programme or coordinator, so the role is mostly routine personal care.
No reference to activities, creative engagement, programmes or coordinator in the report.
No information on staffing levels or agency use, so unclear if shifts are always fully covered by permanent staff.
No findings on staffing levels, retention, agency use or vacancies; staffing not assessed in this focused inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews