Working at Pennine Care Centre

feedback from staff was mixed as to whether they felt involved in the shared direction and culture at the home. Whilst some staff felt the home had improved there were other staff who told us they felt unsupported by leaders.

There were enough staff to meet people’s needs. Staffing levels were planned to meet people’s needs and records showed staff were deployed in line with these levels.

Staff had mixed views on the effectiveness of the training provided. Some staff felt the on-line training was not as useful as face-to-face training.

Leaders supported people’s involvement in the local community by arranging regular inter-generational events and visits from religious leaders. A range of entertainment and activities was arranged for people to participate from if they wanted to.