Working at Penhill Residential Home
81 Station Road, Bristol, BS11 9TY
Operated by Penhill Residential Home Ltd
19 bedsResidential homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.2/10
Key Finding
"Staff feel well supported with inclusive leadership and good training, but basic activities and just enough staffing hold it back."
Safety & Risk
6/10
✓
2021 IPC inspection: Assured on most infection prevention measures including testing and cleaning, but somewhat assured on social distancing, PPE disposal and staff mask use with minor issues raised and actions taken.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: Staff felt well supported and told us morale was good. The registered manager had aimed to create an open and transparent culture.
Staffing Levels
5/10
!
Per 2019 comprehensive inspection: There were sufficient numbers of staff to ensure people's needs were met and they were safe.
Training & Dev
7/10
✓
Per 2019 comprehensive inspection: Staff were positive about the training and support they received. Supervision took place every few weeks.
Management
7/10
✓
Per 2019 comprehensive inspection: The registered manager had an inclusive leadership style, where the views of people and staff were listened to. Staff felt well supported and told us morale was good.
Programmes
4/10
!
Per 2019 comprehensive inspection: People had opportunity to go out on trips and enjoy entertainment in the home. Entertainers came to the home regularly.
Points to consider
Staff numbers are just enough to keep things safe, but no details on stable teams or low agency use.
Per 2019 comprehensive inspection: There were sufficient numbers of staff to ensure people's needs were met and they were safe.
No activities coordinator or special programmes, just basic trips and entertainers sometimes, so shifts are mostly routine care.
Per 2019 comprehensive inspection: People had opportunity to go out on trips and enjoy entertainment in the home. Entertainers came to the home regularly.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews