Working at Penhayes
Kenton, Exeter, EX6 8JB
Operated by Modus Care Limited
5 bedsResidential homes
Workplace Score
7.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.4/10
Key Finding
"Clear leadership from a visible management team and a supportive culture where staff enjoy their roles, although some one-on-one meetings are overdue."
Safety & Risk
7/10
✓
Staff understood safeguarding procedures and said they would not hesitate to report any concerns.
Staff Culture
8/10
✓
All 22 responses from staff, stated they were supported in their role and they enjoyed working at Penhayes.
Staffing Levels
7/10
✓
Staff told us there was always sufficient staff to keep people safe and support them with their daily living and social activities.
Training & Dev
7/10
✓
Staff were well trained and supported. There was an action plan to ensure all staff received regular supervision.
Management
8/10
✓
The registered manager and management team were highly visible within the home and provided clear and direct leadership to the staff.
Programmes
7/10
✓
Other therapeutic approaches were used such as Gentle Teaching and PACE.
Points to consider
Some staff are overdue their one-on-one meetings with managers, even though there is a plan to catch up.
They were aware that some staff were overdue and a plan was in place to address this.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews