Working at Penfold Lodge
8-10 Penfold Road, Clacton On Sea, CO15 1JN
Operated by Partnerships in Care 1 Limited
18 bedsResidential homes
Workplace Score
5.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.3/10
Key Finding
"Strong safeguarding and supportive culture with good training, but no registered manager yet makes leadership unstable."
Safety & Risk
8/10
✓
People living at Penfold Lodge were protected by effective safeguarding processes and received support from staff who had the skills and knowledge to respond and protect them from themselves, or others.
Staff Culture
6/10
✓
Staff were inspired by the new manager and excited about the direction he was taking the service. They described the manager as approachable and very supportive.
Staffing Levels
5/10
!
People were supported by enough staff. Staffing levels were flexible to support people to follow their interests, take part in social activities or attend hospital /GP appointments and follow ups with healthcare professionals.
Training & Dev
6/10
✓
Staff received a range of training to ensure they were able to meet people's needs effectively. Supervision and appraisal systems, and staff meetings were used to develop and motivate staff.
Management
2/10
✕
The service did not have a registered manager. The manager had applied to register with the CQC and the application was being progressed.
Programmes
5/10
!
A cooking club, two days a week, included choice of meals for theme days such as Mexican day, birthdays and occasional days such as Easter. Breakfast club was a new initiative.
Points to consider
No permanent manager registered yet, so leadership is not fully stable for staff.
The service did not have a registered manager. The manager had applied to register with the CQC and the application was being progressed.
Just enough staff to cover needs, with overtime planned for sick days and no details on team stability.
Staffing rotas identified the staff member with medication training for each shift and staff who were available for emergency overtime in the event of staff unplanned absence.
Only basic activities like cooking club twice a week and breakfast club, so days are mostly routine personal care.
A cooking club, two days a week, included choice of meals for theme days such as Mexican day, birthdays and occasional days such as Easter. Breakfast club was a new initiative.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
!
Requires improvement
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews