Working at Pendle Brook Care Home
2 Haworth Street, Accrington, BB5 3EA
Operated by RochCare (UK) Ltd
50 bedsResidential homes
Workplace Score
3.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 3.6/10
Key Finding
"Good activities programme and adequate staffing levels, but no registered manager and staff training gaps are major concerns."
Safety & Risk
3/10
✕
We found eight instances where medication stock did not match records. This meant we could not be assured people had received their medicines as and when they needed them.
Staff Culture
4/10
!
Feedback about the new manager was positive. Though staff told us morale was up and down.
Staffing Levels
5/10
!
Staffing levels were adequate and recruitment processes were safe.
Training & Dev
2/10
✕
we found the training matrix identified that not all staff were up to date with training.
Management
2/10
✕
At the time of our inspection there was not a registered manager in post. However, the manager was in the process of registering.
Programmes
6/10
✓
The service had an activities coordinator who planned and led on a variety of activities for people living in the home, during the inspection we witnessed activities taking place.
Points to consider
No permanent manager in post yet, so leadership oversight is weak.
At the time of our inspection there was not a registered manager in post.
Staff training not fully up to date, leaving gaps in skills.
the training matrix identified that not all staff were up to date with training.
Medication not always managed safely, with stock mismatches and expired meds given.
We found eight instances where medication stock did not match records... We found one medicine that should have been disposed of 90 days after opening... administered after the advised disposal date.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2022
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
✓
Good
Responsive
!
Requires improvement
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews