Working at Pemberley Manor Care and Nursing Home
Grays Farm Road, Orpington, BR5 3AD
Operated by Country Court Care Homes 6 Limited
75 bedsNursing homes
Workplace Score
2.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 2.4/10
Key Finding
"Caring staff with decent training, but severe staffing shortages, no registered manager, and unsafe medicines management drag it down."
Safety & Risk
2/10
✕
People's medicines were also not managed safely. These shortfalls were a breach of regulation 12.
Staff Culture
3/10
✕
A visiting health care professional told us staff were nice to work with and caring, but they felt staff morale was very low.
Staffing Levels
1/10
✕
We found there were always not enough staff on duty. This was a breach of regulation 18 (Staffing).
Training & Dev
4/10
!
A staff member told us, “Supervision is not very often, we do not have time.”
Management
2/10
✕
The home did not have a registered manager in post. The current manager had been at the home since June 2024.
Programmes
3/10
✕
There were no current activities lead at the service. The manager told us they were in the process of recruiting activities staff.
Points to consider
Not enough staff on shifts, so people wait a long time for help and care gets rushed.
“There is not enough staff here to support all of us.”, “Sometimes I wait up to an hour to get changed in the morning.”
No permanent manager in place yet, so leadership feels unsettled.
The home did not have a registered manager in post.
Medication not always given safely or on time, with poor record-keeping.
People were not always receiving their medicines safely or as prescribed. Records showed some people had gone without their medicines.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2025
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
!
Requires improvement
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews