Last updated: 9 February 2026
"Supportive managers and stable staffing with a family-like team, but no overall training plan and basic activities."
Per 2020 IPC inspection: Assured provider followed safe infection prevention measures, PPE use, testing, social distancing; Per 2018: Safeguarding systems, safe medication management, incidents logged and reviewed monthly.
Per 2018 comprehensive inspection: Staff told us they felt supported with regular supervisions and meetings; staff said 'we are like a family'.
Per 2018 comprehensive inspection: No staff vacancies or use of agency staff; enough staff to support people in an unrushed manner, permanent staff covered shifts.
Per 2018 comprehensive inspection: Staff had training in person centred care, safeguarding, moving and handling, diabetes; all relevant care staff achieved nationally recognised qualification, care certificate induction, regular supervisions, but no overall training plan.
Per 2018 comprehensive inspection: The registered manager was experienced and liked and trusted by staff; staff told us they felt supported by senior staff and found them approachable.
Per 2018 comprehensive inspection: Activities coordinator provided range of activities including entertainers, trips out, craft group, bingo, nail painting, hairdresser.
Staff get mandatory training plus some extras like diabetes care, but no overall plan for specialist courses or career growth.
Per 2018 comprehensive inspection: No overall training plan or assessment was in place.
Basic activities like bingo, crafts, entertainers and outings run by a coordinator, but no specialist therapeutic programmes to vary the role.
Per 2018 comprehensive inspection: A range of activities were available including entertainers and trips out... craft group... bingo, nail painting.
AI Generated
Last inspected: May 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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