Last updated: 9 February 2026
"Staff feel well supported by management, valued with good morale and safety, but staffing lacks stability details and training misses specialist courses."
The provider had effective safeguarding systems in place and all staff spoken with had a good understanding of what to do to make sure people were protected from harm or abuse.
Staff told us they felt valued and appreciated. Morale is good.
There were sufficient staff on duty to meet people's needs, enable people to take part in social activities and to attend medical appointments.
Staff had completed a comprehensive induction and training programme. They had the opportunity for supervision and appraisal.
Staff told us they were well supported by the registered manager and management team.
The service had good links with the local community and key organisations... This included, ice skating, rock climbing, trampolining and local drama groups.
Staff numbers are enough for basic needs, but no details on team stability or agency use.
There were sufficient staff on duty to meet people's needs, enable people to take part in social activities and to attend medical appointments.
Training includes induction and supervision, but no specialist courses or funded qualifications.
Staff had completed a comprehensive induction and training programme. They had the opportunity for supervision and appraisal.
AI Generated
Last inspected: April 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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