Working at Pegasus Care Homes Limited - Harden
284 Harden Road, Walsall, WS3 1RQ
Operated by Pegasus Care Homes Limited
6 bedsResidential homes
Workplace Score
5.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.8/10
Key Finding
"Staff feel respected and supported with strong safeguarding, but recruitment gaps, manager not always on site, and basic activities hold it back."
Safety & Risk
7/10
✓
Strong safeguarding and risks: 'People were kept safe from avoidable harm because staff knew them well and understood how to protect them from abuse'
Staff Culture
7/10
✓
Staff felt respected, supported: 'The manager comes weekly... We all work well together it is a rewarding place to work'
Staffing Levels
5/10
!
Enough staff but recruitment gaps: 'some gaps in the employment history for 3 staff which had not been explored'
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: 'staff completed training to ensure they had the skills... diabetes or epilepsy'; 2023 confirms medicines and abuse training
Management
5/10
!
Registered manager in post but not based permanently at home with concerns about audits and recruitment procedures: 'further improvements were required to strengthen these audits'
Programmes
4/10
!
Basic support for activities: 'Staff supported people to take part in activities and pursue their interests in their local area'
Points to consider
Gaps in staff recruitment records, like missing past job details for several workers,
we found some gaps in the employment history for 3 staff which had not been explored to ensure the staff were suitable for their role
Manager not full time on site and quality checks like audits need work,
The registered manager was not based permanently at this home... further improvements were required to strengthen these audits
No activities coordinator or structured programmes, just basic help with hobbies and outings,
Staff supported people to take part in activities and pursue their interests in their local area
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews