Working at Pegasus Care Home
65-67 Beeches Road, West Bromwich, B70 6HQ
Operated by Pegasus Care Homes Limited
12 bedsResidential homesHomecare agenciesSupported living
Workplace Score
5.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.4/10
Key Finding
"Very low staff turnover and a positive culture where staff feel valued, but medicines management and quality monitoring issues need attention."
Safety & Risk
3/10
✕
The management of medicines in the care home were not always effective to ensure people received their medicines as prescribed. Risks to people had not always been individually assessed and managed effectively.
Staff Culture
6/10
✓
There was a positive and open culture at the service. Staff felt respected, supported and valued by the management team.
Staffing Levels
7/10
✓
Staff turnover was very low, which supported people to receive consistent care from staff who knew them well. The provider ensured there were sufficient numbers of suitable staff.
Training & Dev
/10
✕
Not covered in this focused inspection on safe and well-led prompted by concerns about unexplained bruising.
Management
4/10
!
The provider's systems did not always effectively monitor the quality of care provided to drive improvements. Systems and processes needed to be further improved and embedded to ensure effective oversight of the service was maintained.
Programmes
/10
✕
Not covered in this focused inspection on safe and well-led prompted by concerns about unexplained bruising.
Points to consider
Medication safety has issues because stock records don't match what was given out and some creams and liquids aren't dated when opened.
when we checked the stock balance of medicines these were not always accurate with what had been administered... some topical creams and liquid medicines had not been dated when they were opened.
Managers' audits and quality checks miss problems like medication stock errors and risk gaps.
medicines audits were ineffective as they did not identify stock count inaccuracies.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2023
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews