Working at Peel House
398 The Spa, Melksham, SN12 6QL
Operated by Voyage 1 Limited
8 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.7/10
Key Finding
"Staff praised the approachable manager and enjoyed a friendly atmosphere, but high staff turnover requires agency cover and training lacks specialist courses."
Safety & Risk
7/10
✓
Support plans contained risk assessments and plans provided clear guidance for staff on how to keep people safe... Medicines were managed safely."
Staff Culture
7/10
✓
There was a friendly and supportive atmosphere throughout the building." Staff spoke highly of their roles."
Staffing Levels
6/10
✓
There was enough staff on duty to meet people's needs... We do use a few agency staff now and then, but most staff are happy to come in and do extra shifts."
Training & Dev
6/10
✓
Staff were trained to carry out their roles. There was a training plan in place which showed staff attended regular training."
Management
8/10
✓
Staff spoke highly of the registered manager. Comments included, 'She [the registered manager] is very approachable and always listens.' Also, 'The manager is brilliant, really lovely.'
Programmes
6/10
✓
People had access to the community. Staff supported people to attend a variety of activities such as music clubs, swimming, theatre trips, shopping and the church."
Points to consider
Some agency staff cover shifts due to high staff turnover.
There has been a high staff turnover, which I think is unsettling. The agency staff are very pleasant, but just not as proactive as the permanent staff."
Only standard training with no specialist courses or funded qualifications.
Staff were trained to carry out their roles. There was a training plan in place which showed staff attended regular training."
No dedicated activities coordinator or specialist programmes, just community outings.
People had access to the community. Staff supported people to attend a variety of activities such as music clubs, swimming, theatre trips, shopping and the church."
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews