Last updated: 10 February 2026
"Strong leadership with a well-liked manager and excellent safety, but adequate staffing without long-term retention and only standard training."
2021 targeted inspection: We were assured that the provider was using PPE effectively and safely, making sure infection outbreaks can be effectively prevented or managed. Per 2019: Risks were managed well to ensure people's safety.
Per 2019 comprehensive inspection: Staff spoke compassionately about the people they supported and had taken time to build friendly relationships with people.
Per 2019 comprehensive inspection: People told us there were enough staff to meet their needs and that when they required support, staff would do this in a timely way.
Per 2019 comprehensive inspection: Staff received ongoing training to enable them to support people effectively. The training was refreshed when required.
Per 2019 comprehensive inspection: People spoke highly of the registered manager and felt the service was well led. One person told us, '[Registered manager's name] is nice. They are all nice'.
Per 2019 comprehensive inspection: People told us they were able to access activities that met their individual interests. We saw people being supported to do their nails and use sensory equipment.
Staff numbers are enough to get by, but nothing about low agency use or staff sticking around long-term.
Per 2019 comprehensive inspection: People told us there were enough staff to meet their needs and that when they required support, staff would do this in a timely way.
Only standard training and refreshers, no specialist courses or funded qualifications.
Per 2019 comprehensive inspection: Staff received ongoing training to enable them to support people effectively. The training was refreshed when required.
Some activities like outings and sensory items, but no activities coordinator or special programmes to make the job more interesting.
Per 2019 comprehensive inspection: We saw people being supported to do their nails and use sensory equipment. Each person had their own individual activity board in their room to help them plan what they wanted to do each week.
AI Generated
Last inspected: April 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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