Last updated: 10 February 2026
"Supportive manager and positive team spirit where staff feel valued, although reliance on agency staff and basic activities are drawbacks."
Staff had a good understanding of how to identify and respond to any suspicion or allegation of abuse... Risks to people were assessed, identified and managed... People's medicines were handled safely. Staff recorded any incident or accident. These were reviewed and responded to.
There was a positive team spirit and culture in the service... Staff felt valued and well supported. One told us, 'The manager is approachable, and the team spirit is good. It's a small team here and we all get on and support each other'.
The staffing arrangements provided enough staff to meet people's needs in a timely manner... There had been some staff vacancies, and these had been covered by regular agency staff.
Per 2019 comprehensive inspection: Staff received training appropriate to their role including catheter care... New staff completed an induction... Staff received regular supervision to discuss their practice and development.
The registered manager took up post in November 2021... She was well liked and respected by people and staff and demonstrated a supporting and caring approach. Staff told us, 'The manager is approachable, and the team spirit is good.'
Per 2019 comprehensive inspection: There were activities taking place during the inspection and people told us there was plenty to get involved with. During the inspection, people took part in an art session followed by a chair exercise session in the afternoon.
Staffing is adequate but relies on regular agency staff to cover vacancies.
There had been some staff vacancies, and these had been covered by regular agency staff.
Only standard training and induction with some supervision, no funded qualifications or career development.
Per 2019 comprehensive inspection: Staff received training appropriate to their role including catheter care... New staff completed an induction... Staff received regular supervision.
Basic activities like art and chair exercises with some community events, no dedicated coordinator or specialist programmes.
Per 2019 comprehensive inspection: During the inspection, people took part in an art session followed by a chair exercise session... Easter activity... where young children and people from the local community were to be invited.
AI Generated
Last inspected: July 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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