Working at Peartree Care Home

The provider assessed risks to people's wellbeing. Risk assessments covered key areas such as moving and handling, pressure area damage and falls, with appropriate plans to mitigate risk... Managers reviewed incidents to ensure that lessons were learned when things had gone wrong and were open and transparent about their findings.

Managers promoted effective team working in the service. A daily briefing was used to ensure information was shared effectively between heads of department. The registered manager had arranged a poster competition between departments to help raise awareness of each other's roles and responsibilities.

Staff told us they felt there were enough staff on duty, and that staffing arrangements had been altered to reduce the risk of infection spreading in the building. A staff member told us, "You wouldn't find someone from another floor coming to cover, but there's enough of us that we're able to manage."

Per 2019 comprehensive inspection: Staff had received further training relevant to the people they supported. For example, they received training in caring for people with conditions such as dementia, Parkinson's disease, stroke and depression, and in topics such as pressure area care, falls prevention and end of life care.

Care workers we spoke with told us they felt well supported in their roles. Comments from staff included, "[registered manager] has been amazing, she's always here", and "Anytime I've needed support from a manager it's been good."

Per 2019 comprehensive inspection: There was a wide range of activities, events and outings. The lifestyle co-ordinator had worked there for many years and knew people well... Activities were held on all floors of the home over the week and included a weekly fruit market, musical and creative sessions, visits from the local mobile library and physical activities.