Working at Pearce Lodge Care Home

Medicines were securely stored... but best practice was not always being followed as staff were not always dating liquid medicines when these were opened, and handwritten amendments were not always signed and dated.

There was a positive and person-centred culture at the service. Staff were involved in sharing feedback through meetings and felt valued in their roles.

There were enough staff to support people. The staff team was consistent... only used agency staff occasionally and would ensure, where possible, these were consistent members of agency staff. The service benefitted from consistent management and a stable staff team.

Staff were involved in sharing feedback through meetings and felt valued in their roles. The registered manager was committed to the continuous improvement of the service.

People were supported to engage in a range of activities... leisure activities, social groups and work experience... access the community... concerts and musicals, sport activities and other social groups.