Working at Pear Tree Residential Care Home

No activities or coordinator, so the job is mostly rushed routine care with no variety or stimulation.

There was a lack of activities and engagement to meet people's social needs and provide them with stimulation. There were no activity coordinators at the time of inspection.

Not enough staff on shifts, so care is hectic, people wait, and you have to cover nights and extra hours hurting wellbeing.

Staff told us they did not have time to spend with people. One staff member told us, 'No not really, we don't have to spend with people. Sometimes people have to wait for the care. It can be very hectic.' Staff told us there were no night staff, so they were having to work days, nights and work extra shifts which was impacting their wellbeing.

Training gaps in key areas like medicines and diabetes, with unreliable records so skills not assured.

Staff did not always have up to date training. For example, staff did not always have up to date medicines training or had not had an up to date competency assessment... only two staff and the registered manager had diabetes training.