Working at Pear Tree Lane
198A Cannock Road, Wolverhampton, WV10 8PT
Operated by Affinity Trust
13 bedsResidential homes
Workplace Score
5.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.7/10
Key Finding
"Clear management structure and positive culture support the workplace, but high agency staff use and unsecured prescribed creams are concerns."
Safety & Risk
6/10
✓
Medicines were mostly managed in a safe manner. However, we found some prescribed creams were accessible in people's bedrooms. Immediate action was taken by staff in response to this.
Staff Culture
6/10
✓
There was a positive and open culture at the service. Relatives spoke positively about Pear Tree Lane and the staff.
Staffing Levels
5/10
!
Relatives and staff told us there were enough suitably skilled staff to keep people safe. However, some relatives raised concerns in relation to the numbers of agency staff being used. One relative said, 'Staffing has changed, it does not help having a lot of agency staff, there is more than there has ever been'.
Training & Dev
/10
✕
Management
6/10
✓
The provider had a clear management structure that monitored the quality of care to drive improvements in service delivery. The registered manager was supported by support manager and deputy support manager.
Programmes
/10
✕
Points to consider
Staff numbers are enough to keep people safe but more agency workers are being used now because of sickness.
One relative said, 'Staffing has changed, it does not help having a lot of agency staff, there is more than there has ever been'. Managers told us agency staff had increased in response to staff sickness.
Creams for skin were not always stored securely, even though staff fixed it straight away during the visit.
we found some prescribed creams were accessible in people's bedrooms. Immediate action was taken by staff in response to this and prescribed creams were moved to secure storage.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews