Last updated: 10 February 2026
"Staff feel very supported by an approachable manager with stable staffing and regular training, although activities lack a dedicated coordinator."
There was a robust risk assessment system in place. Risks to people's health, safety and well-being were regularly assessed, reviewed and updated.
Staff told us, 'I feel very supported, we have absolutely amazing support. The registered manager is one of the best managers I've ever worked with. I have a lot of respect for her and she is really good.'
Staffing levels are great, there are enough staff to care safely for everyone. We use the same bank member of staff for consistency and we have enough time to support people safely.
Staff received regular team meetings, supervision and annual appraisals and completed a variety of training courses to enable them to carry out their roles competently.
The service was well-led by a registered manager who was approachable and respected by the people, relatives, health care professionals and staff. We received extremely positive feedback regarding the registered manager and their open, supportive and proactive approach.
People were supported to lead active lives and were encouraged and enabled to pursue hobbies and a range of activities both in the home and in the wider community. These included playing musical instruments, watching films, bowling, sensory circuits, gaming on computers, independent walks, listening to music and creating videos.
Activities offer variety like bowling, gaming and life skills but no dedicated coordinator or specialist programmes to enrich the role beyond routine care.
When COVID-19 restrictions would allow, people were supported to lead active lives and were encouraged and enabled to pursue hobbies and a range of activities both in the home and in the wider community. These included playing musical instruments, watching films, bowling, sensory circuits, gaming on computers, independent walks, listening to music and creating videos.
AI Generated
Last inspected: August 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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