Working at Pear Tree Grove
97 Fosse Way, Leicester, LE7 1NH
Operated by Pear Tree Grove Limited
10 bedsResidential homes
Workplace Score
5.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.3/10
Key Finding
"Staff keep people safe with good medicines management and engaging activities, but no permanent manager and gaps in specialist training hold it back."
Safety & Risk
7/10
✓
Staff members knew how to recognise signs of abuse and to act... Medicines systems were organised and people were receiving their medicines when they should... Medicine was audited and checked every day.
Staff Culture
6/10
✓
Staff said they felt comfortable about raising the issues and felt they had been listened to by staff. Staff meeting minutes included praising staff for the support they provided to people.
Staffing Levels
6/10
✓
People and relatives told us there were enough staff. A person said, '[There is} always someone here.' A relative told us, 'Always plenty [of staff] about.'
Training & Dev
5/10
!
People were supported by staff who had ongoing training. New staff had induction programmes... However, further information for staff was not available about specific health conditions people had. The provider said staff would be trained in these areas.
Management
2/10
✕
A registered manager was not in place. This will be monitored as it is a condition of registration, to ensure comprehensive governance of the service.
Programmes
6/10
✓
The service had employed an activities organiser who arranged trips out for people. A person told us, 'I love museums, today we are going to the Cathedral and we go to the cafe. We have started going to bingo on Thursdays.'
Points to consider
No permanent manager in place, which means oversight and governance might not be fully reliable day to day.
A registered manager was not in place. This will be monitored as it is a condition of registration, to ensure comprehensive governance of the service.
Training covers basics like induction and safeguarding but has gaps in specialist areas like residents' health conditions and mental capacity.
However, further information for staff was not available about specific health conditions people had. The provider said staff would be trained in these areas. Staff had not yet received training in MCA and DoLS.
Staffing is enough to keep things safe but no details on low agency use or great retention to make workloads really manageable.
People and relatives told us there were enough staff... We observed staffing levels were high enough to keep people safe and provide individual support when required.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews