Last updated: 10 February 2026
"Staff feel supported with adequate numbers, good training and strong safety, but basic activities like bingo hold it back."
Per 2022 IPC inspection: The service had effective systems in place for managing outbreak of infections. Per 2019: Staff were aware of their responsibilities to safeguard people and the home had robust procedures in place. Medicines were managed safely.
Per 2019 comprehensive inspection: Staff told us they enjoyed working at the home.
Per 2019 comprehensive inspection: Inspectors observed, and staff confirmed there were adequate staffing numbers at the home. We saw staff had time to engage people in conversation. Per 2022: measures in place to mitigate COVID-19 related staff pressures.
Per 2019 comprehensive inspection: Staff received the training and support they required to do their job.
Per 2019 comprehensive inspection: Staff were clear about their role and told us they were supported to do it.
Per 2019 comprehensive inspection: Regular activities also included bingo, coffee mornings, reminiscent discussions and flower arranging. The home had access to a bus and external trips were arranged.
Just basic activities like bingo, coffee mornings and trips out, no activities coordinator or creative programmes to vary the workday.
Regular activities also included bingo, coffee mornings, reminiscent discussions and flower arranging. The home had access to a bus and external trips were arranged to various places such as the local Cathedral.
Only standard training to do the job, no specialist courses or career development opportunities.
Staff received the training and support they required to do their job.
Staffing levels are adequate with time to chat to residents, but no info on agency use or keeping staff long-term.
Inspectors observed, and staff confirmed there were adequate staffing numbers at the home.
AI Generated
Last inspected: November 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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