Working at Peacock Manor Nursing Home
Brotes lane, York, YO26 8BA
Operated by Tancred Hall Care Centre Ltd
49 bedsNursing homes
Workplace Score
5.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.8/10
Key Finding
"Supportive management and open team culture, but safety lapses like unclean areas and medication mix-ups plus limited activities hold it back."
Safety & Risk
4/10
!
Areas of the service were found to be unclean on the first day of inspection... On the day of the inspection there was some confusion regarding the stock count of one medication... some information was inconsistent.
Staff Culture
6/10
✓
Staff felt supported in their roles... One staff member commented that, 'We are always asked for our opinions and what matters to us.' Staff reflected an open culture of honesty and learning.
Staffing Levels
6/10
✓
The service has enough staff to ensure the safety of the people. Efforts had been made by the provider to increase staffing numbers and to ensure a consistent staffing team.
Training & Dev
6/10
✓
A training matrix was in place to evidence the staff teams training and can be used to highlight when refresher training is due. Staff had regular supervisions.
Management
7/10
✓
Staff felt supported in their roles and the registered manager was proactive in responding to any feedback to improve the service. One staff member told us, 'Management is very supportive and there is a nice team.'
Programmes
4/10
!
People were supported to take part in activities, giving people a choice on how they wished to spend their time each day. Efforts had been made to celebrate religious and culturally important days, such as The Platinum Jubilee.
Points to consider
Cleaning lapses and medication stock mix-ups show safety checks are not fully reliable yet.
Areas of the service were found to be unclean on the first day of inspection however this was quickly addressed... there was some confusion regarding the stock count of one medication however this was quickly resolved.
No activities coordinator or varied programme, so the job is mostly routine personal care with just occasional events.
People were supported to take part in activities, giving people a choice on how they wished to spend their time each day. Efforts had been made to celebrate religious and culturally important days, such as The Platinum Jubilee.
Staffing is adequate with efforts to build a consistent team, but nothing special like low agency use or strong retention.
The service has enough staff to ensure the safety of the people. Efforts had been made by the provider to increase staffing numbers and to ensure a consistent staffing team.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2022
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews