Working at Peacehaven
101 Roe Lane, Southport, PR9 7PD
Operated by Peacehaven House
55 bedsResidential homes
Workplace Score
7.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.3/10
Key Finding
"Stable long-serving staff team, excellent activities programmes and strong safety, although training lacks specialist courses."
Safety & Risk
8/10
✓
Per 2022 inspection: Service met good infection prevention and control guidelines; staff used PPE appropriately, testing and cleaning schedules in place; per 2019: Medicines safe with audits, incidents analysed, safeguarding training.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: Staff felt respected, valued and supported and said they were fairly treated; there was a positive attitude in the staff team with good communication.
Staffing Levels
8/10
✓
Per 2022 inspection: The service has not needed to use any agency staff; per 2019: Most of the staff, including managers, had worked at the home for many years providing a consistent staff team; sufficient numbers to meet needs.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff continued to receive a good range of support including regular training; training records showed staff training was kept up-to-date; regular supervision and appraisal.
Management
7/10
✓
Per 2019 comprehensive inspection: The registered manager was very involved in the day to day running of the service including working hands on, alongside staff where required; staff felt respected, valued and supported.
Programmes
8/10
✓
Per 2019 comprehensive inspection: Activities organised around wishes using 'Platinum Rule' tree, daily activities by dedicated coordinator, volunteers, minibus trips, community links with schools and nursery.
Points to consider
Only standard training programme, no specialist courses or funded qualifications mentioned.
Per 2019 comprehensive inspection: Staff continued to receive a good range of support including regular training. Training records showed staff training was kept up-to-date.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews