Working at Peace Manor Residential Care Ltd - Pembroke Road Unit - Erith
15 Pembroke Road, Erith, DA8 1BN
Operated by Peace Manor Residential Care Limited
8 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.4/10
Key Finding
"Supportive managers and positive team culture with strong safety, but unstructured activities programme and basic training hold it back."
Safety & Risk
7/10
✓
Per 2021 IPC inspection: Staff had completed infection prevention and control training... We observed staff using PPE appropriately and they told us they felt safe working at the service. Per 2018: Medicines were safely administered and safeguarding systems effective.
Staff Culture
7/10
✓
Per 2018 comprehensive inspection: There was a positive culture as the service and staff told us they worked well together as a team and there was a shared spirit of providing good quality service to people.
Staffing Levels
6/10
✓
Per 2018 comprehensive inspection: There were sufficient numbers of suitable staff to support people's needs and the staffing rota in place matched the numbers of staff planned for.
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: All staff had completed a comprehensive induction programme, mandatory training and other training relevant to the needs of people.
Management
7/10
✓
Per 2018 comprehensive inspection: Staff told us they felt listened to and were supported by their leaders and managers to deliver an effective person-centred care. Managers were approachable and accessible at all times.
Programmes
4/10
!
Per 2018 comprehensive inspection: People were supported to participate in activities that interested them... People also took part a range of indoor games and were encouraged to access activities in the local community.
Points to consider
No activities coordinator or structured programme, so the job is mostly routine care with basic games and local outings.
People also took part a range of indoor games and were encouraged to access activities in the local community to promote social inclusion and recovery. Per 2018 comprehensive inspection
Only standard induction and mandatory training, no specialist courses or funded qualifications.
All staff had completed a comprehensive induction programme, mandatory training and other training relevant to the needs of people. Per 2018 comprehensive inspection
Staffing is adequate to cover shifts, but no details on stable team or low agency use.
There were sufficient numbers of suitable staff to support people's needs and the staffing rota in place matched the numbers of staff planned for. Per 2018 comprehensive inspection
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews